Shipping policy

SHIPPING POLICY

Last updated: August 25, 2026

Po Drinkware offers shipping to customers in the United States and internationally.

SHIPPING DESTINATIONS

We currently offer shipping to multiple destinations worldwide. Available shipping destinations and shipping options may vary depending on the destination country and the products included in your order.

If shipping is not available to your location, the available options will not appear at checkout.

SHIPPING RATES

Shipping costs are calculated at checkout based on the destination, package weight, package dimensions, and available shipping services.

The available shipping options and their prices will be displayed before you complete your purchase.

Any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country may be the responsibility of the customer unless otherwise stated at checkout.

ORDER PROCESSING

Orders are generally processed and prepared for shipment within 1–3 business days after the order is received.

Orders are not processed or shipped on weekends or holidays.

Processing time is separate from shipping transit time.

SHIPPING TIMES

Delivery times vary depending on the destination, shipping service selected, customs processing, and other factors outside our control.

Estimated transit times, when available, will be displayed at checkout.

Delivery estimates provided by shipping carriers are estimates and are not guaranteed.

INTERNATIONAL ORDERS

International orders may be subject to customs clearance, import duties, taxes, or other fees imposed by the destination country.

These charges are not controlled by Po Drinkware and may be the responsibility of the customer.

Customers are responsible for providing a complete and accurate shipping address and any information required for customs clearance.

TRACKING

When tracking is available for your selected shipping service, tracking information will be provided after your order has been shipped.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you need to correct your shipping address, please contact us as soon as possible after placing your order.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Po Drinkware is not responsible for delays, additional shipping charges, or delivery issues resulting from an incorrect or incomplete address provided by the customer.

DELIVERY DELAYS

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside of our control, including carrier delays, weather, holidays, customs processing, transportation disruptions, or other unforeseen circumstances.

If a significant shipping delay occurs, we will work with the customer and the shipping carrier to resolve the issue.

LOST OR DAMAGED PACKAGES

If your package appears to be lost, delayed, or arrives damaged, please contact us as soon as possible at po.drinkware@gmail.com.

For damaged packages, please provide photographs of the package and the product when requested so that we can evaluate the situation and assist with the appropriate next steps.

UNDELIVERABLE OR RETURNED PACKAGES

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, failure to collect the package, or other circumstances attributable to the customer, additional shipping charges may apply before the order can be reshipped.

Any refund for an undeliverable package will be handled in accordance with our Refund Policy.

CONTACT

If you have questions about shipping or your order, please contact us at:

Po Drinkware
Email: po.drinkware@gmail.com